Terms of service
OVERVIEW
This website is operated by Spine Ease. Throughout the site, the terms “we,” “us,” and “our” refer to Spine Ease. Spine Ease offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services. Continued use of the site constitutes acceptance of these Terms.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that:
- You are at least the age of majority in your state or province of residence, or
- You have given consent for any minor dependents to use this site under your supervision
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
You must not transmit any malicious code, viruses, or destructive software.
Any breach of these Terms will result in immediate termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Spine Ease.
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify site content at any time without obligation to update prior information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products are available exclusively online and may have limited quantities. All products are subject to our Return, Refund & Cancellation Policy.
We make every effort to display product images accurately, but cannot guarantee exact color or appearance due to device display differences.
We reserve the right to:
- Limit sales by person, region, or jurisdiction
- Limit quantities per order
- Discontinue any product at any time
We do not guarantee that products or services will meet individual expectations or that errors will always be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or placed by resellers.
You agree to provide current, complete, and accurate billing and shipping information and to promptly update your details so we can complete transactions and contact you if needed.
For more information, please review our Return, Refund & Cancellation Policy.
SECTION 7 – WARRANTIES & DISCLAIMERS
Spine Ease products are sold “as is” and do not guarantee specific results.
Our products are not intended to diagnose, treat, cure, or prevent any condition.
Refunds or chargebacks will not be granted based on:
- Subjective dissatisfaction
- Failure to achieve expected results
- Claims of product ineffectiveness
Chargebacks initiated on these grounds will be disputed using our published policies and delivery confirmation.
SECTION 8 – GOVERNING LAW
These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
SECTION 9 – CHANGES TO TERMS
We reserve the right to update or replace any part of these Terms at our sole discretion by posting changes to our website. Continued use of the Service following updates constitutes acceptance of the revised Terms.
SECTION 10 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to: